All photos are professionally printed on on FujiFilm Lustre Professional photographic paper. You are purchasing the photograph only, they are not currently supplied with a mount or frame.
16″x12″ photographs will fit a standard 500x400mm frame with a mount. Note that some photographs are cropped to a panorama format meaning that there can be a white border at the top and bottom of the print and will require a custom cut mount.
If you are not entirely happy with your purchase you can return prints for a full refund (minus postage costs) within 14 days of purchase. Please email firstname.lastname@example.org first before attempting to return any items stating the reason for the return.